Shipping Policy
Fulfillment Timeline
Orders are processed within 1–3 business days following purchase confirmation. Dispatch notifications with tracking data are sent upon shipment.
Pricing & Delivery Estimates
| Region | Delivery Estimate | Shipping Fee |
|---|---|---|
| Domestic | 4–9 business days | Calculated at checkout |
| International | 9–25 business days | Varies by location |
Estimates can shift due to holidays, customs processing, or transportation constraints.
Shipment Handling
Fixtures are packaged securely to protect delicate parts. Carriers vary based on size and destination; expedited options may be available.
Customs & Duties
Import fees may apply and are the responsibility of the purchaser. We encourage buyers to verify compliance in their region before ordering.
Delivery Challenges
For delays or lost shipments:
Track via provided link.
Contact carrier support.
If not resolved, email us at [email protected] for follow-up.
Returned Packages
Incorrect or incomplete addresses may result in returns. We will coordinate re-shipment pending fee arrangement.
Split Shipments
Oversized fixtures may ship separately. Individual tracking will be provided.
Customer Support
For help with shipping options or logistics, reach out to [email protected].