Privacy Policy
Effective Date: [Update: 2025-06-03]
At Prestige ValueDepot (https://prestigevdco.shop), your privacy is important to us. We are committed to protecting the personal information you share with us and to ensuring transparency about how your data is collected, used, and safeguarded. This Privacy Policy explains our practices when you visit our website, create an account, or interact with our services. By using our site, you agree to the terms described below.
1. Who We Are
Prestige ValueDepot operates as an online store specializing in premium lighting products, including pendant lights, chandeliers, and minimalist fixtures for residential and commercial interiors. Our website is owned and managed by Prestige ValueDepot. For any privacy-related inquiries, please contact us at [email protected]. Our company is registered at:
16th Floor, No. 127 Guotong Road, Yangpu District, Shanghai (Registered Concentrated Office).
2. Information We Collect
We collect certain information when you interact with our website to process orders, improve our services, and maintain a secure shopping environment. This may include:
a. Personal Details You Provide
Name, email address, phone number, and billing/shipping addresses when you place an order, create an account, or subscribe to updates.
Payment details (processed securely by trusted third-party payment providers; we do not store full credit card information).
b. Website Interaction Data
IP address, browser type, operating system, and browsing activity for site optimization and fraud prevention.
Cookies and similar technologies to remember your preferences, track cart activity, and provide a smoother shopping experience.
c. Optional Submissions
Messages sent through our contact forms or email inquiries.
Reviews, comments, or product feedback you choose to submit.
3. How We Use Your Information
Your data is used only for purposes related to providing and improving our services, including:
Order Processing: To confirm purchases, ship products, and provide delivery updates.
Customer Support: To respond to inquiries and resolve issues.
Website Enhancement: To analyze site usage, improve product offerings, and optimize user experience.
Security and Compliance: To prevent fraudulent transactions and meet legal or regulatory requirements.
Prestige ValueDepot does not sell or rent your personal information to third parties. Data is only shared with trusted service providers (such as payment gateways and shipping carriers) when necessary to complete your transactions.
4. Cookies and Tracking Technologies
We use cookies to enhance site functionality and to personalize your experience. Cookies help us:
Remember items added to your cart.
Retain login details for returning customers.
Measure site traffic and performance.
You can manage or disable cookies through your browser settings, though this may affect certain website features such as checkout and account login.
5. Third-Party Services and Embedded Content
Some pages on our site may include embedded content (for example, videos, product catalogs, or social media feeds) from external websites. Embedded content behaves as if you are visiting those third-party sites directly and may collect data or use cookies according to their own privacy policies. We encourage you to review their policies before interacting with such content.
6. Data Retention
Orders and Accounts: Order details and account information are retained as long as necessary to complete transactions, comply with legal obligations, and maintain accurate financial records.
Comments and Reviews: Customer reviews and related metadata may be stored indefinitely to help us recognize and approve future interactions.
Inactive Accounts: If you request account deletion, we will remove your personal information except where retention is required by law.
7. Your Privacy Rights
Depending on your location, you may have the right to:
Request a copy of the personal data we hold about you.
Request correction of inaccurate information.
Request deletion of your personal data (subject to legal or administrative exceptions).
Withdraw consent for specific data uses, such as marketing emails.
To exercise these rights, contact us at [email protected]. We will respond to all verified requests within a reasonable timeframe in accordance with applicable laws.
8. Data Security
We use industry-standard security measures—including encryption, secure payment gateways, and access controls—to protect your personal information from unauthorized access, disclosure, or misuse. While no online service can guarantee absolute security, we regularly review our practices to safeguard your data.
9. International Visitors
If you access our site from outside China, please note that your data may be processed and stored in servers located in other countries. By using our services, you consent to the transfer of your data across international borders in accordance with this Privacy Policy.
10. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in technology, legal requirements, or our business practices. Updates will be posted on this page with the “Effective Date” clearly indicated. We encourage you to review this policy periodically to stay informed about how we protect your privacy.
Contact Information
If you have any questions or concerns about this Privacy Policy or our data handling practices, please reach out to us at:
Email: [email protected]
Company Address: 16th Floor, No. 127 Guotong Road, Yangpu District, Shanghai (Registered Concentrated Office)
At Prestige ValueDepot, we believe that privacy is essential to trust. Whether you are browsing for inspiration or placing an order, we are committed to ensuring that your personal information is handled with care and respect.